I am getting an error message "this person is not authorized to approve adjustments" while trying to reverse a payment on the Receipt Reversal (RREV) screen. I have accountant authorization, so I should be able to do this reversal.
Be sure you are entering your Cashier ID in the "Authorized By" field on the Receipt Reversal (RREV) screen. For security and audit trail purposes, your Cashier ID should NOT be your initials.
Please refer to the JIS Online Manual, About Receipting and Reversals (Court of Limited Jurisdiction) topic, for detailed information.
RN id: 670