Why can I NOT see the results of a BIT Query when running a report?
Why can I NOT see the results of a BIT Query when running a report?
To see the results when running a report, the following list below may prevent you from viewing data:
User Security in BIT
Each BIT user is given specific security levels when they get access to the system. If a user can’t view data, they think they should, they should contact their Site Coordinator to review their BIT access and security settings.
User Security in JIS
BIT access is also associated with the person's authority in JIS. This determines the type of data the user can access as well as the universe for running a query. In order to view/customize the results in a BIT report, the user must have a RACF ID associated with an Official (OFO) record on the Authorization Modify Screen (ATH) in JIS.
After the authorizer (usually the Site Coordinator) makes the changes in JIS, users should wait 24 hours before trying to access BIT again. The security change will need to be uploaded into the Data Warehouse in the overnight process before BIT begins showing report results for that user.
Missing/Invalidated Data
Reasons the data results may not show within a document when a user runs a report:
- There is no data found based on the data objects or the query filters. This could be because the data entered is outside of the parameters of the objects selected within the query.
- Query filters are entered incorrectly, e.g., Court Name is entered when the object chosen is Court Code.
- A variable contains an incorrect formula. Web Intelligence will not be able to extract data without an accurate formula.
RN id: 2455