General
All Users on Court FAQs
Do courts have to enter a new name for restitution recipients each time a recipient is entered on the RST screen? Yes, courts should enter a new name...
Wed, 28 Dec, 2022 at 8:45 AM
Are the Process Control Number (PCN) or Transaction Control Number and Originating Agency Number (OAN) entered on separate screens for courts of limited j...
Tue, 15 Nov, 2022 at 4:48 PM
How do I correct the Sex code on a parent? I am getting an error "D2053F Parent of a Juvenile, can't change sex code." To correct the ...
Tue, 22 Nov, 2022 at 4:58 PM
I am getting an error message "this person is not authorized to approve adjustments" while trying to reverse a payment on the Receipt Reversal (RR...
Fri, 23 Dec, 2022 at 3:16 PM
When processing a ticket in ETP, sometimes an error message occurs. The error message has a copy of the JIS Main Menu and there is a command in the command ...
Tue, 22 Nov, 2022 at 3:46 PM
What do I do when I get an error while trying to delete internal case notes in ACORDS? Document the steps you used leading up to the error condition. T...
Wed, 14 Dec, 2022 at 8:39 AM
I am receiving an error message when trying to submit a remittance report: "D0956F Posting date & sequence number not on JV table, please re-ente...
Wed, 28 Dec, 2022 at 11:01 AM
Why are links not working or pages are blank on the Online Manuals at help.courts.wa.gov? In order to access help.courts.wa.gov and the Online Manuals,...
Wed, 28 Dec, 2022 at 9:13 AM
How do I establish a collection agent as an FTP recipient? For district and municipal courts, please refer to the following online manual sections: Co...
Fri, 24 Mar, 2023 at 12:25 PM
What is the correct format for eTicket case numbers in 2010 and beyond? In the past, eTicket case numbers began with the last digit of the calendar year...
Tue, 29 Nov, 2022 at 4:18 PM