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How to Use the Court eService Center
5
How Do I Find My Tickets and Export a Ticket List?
How to Contact AOC's Customer Services
How to Search for Historical eService Tickets
How to Submit a Ticket to AOC Customer Services eService Center
How to Use the eService Center for Court Staff
Legislation
60
2024 Legislative Changes Impacting the Superior Courts, County Clerks, and Juvenile Departments
2024 Legislative Changes Impacting Courts of Limited Jurisdiction
2023 Legislative Changes Impacting Courts of Limited Jurisdiction
2023 Legislative Changes Impacting the Superior Courts, County Clerks, and Juvenile Departments
ESSB 5226 Impacts to Courts of Limited Jurisdiction
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Appellate Courts
8
Add a new appellate judge to the ACORDS drop-down list
Add a Retired Judge to an Appellate Case in ACORDS
Deadline for Appellate Filings to be in Compliance with RAP 5.4
Definition of ACORDS
Errors When Uploading an Opinion with a Judge from a Different COA Division
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CLJ - Enterprise Justice
3
CLJ - Enterprise Justice Person Action Request to AOC
CLJ Enterprise Justice - Delete Calendar Court Session
CLJ- Enterprise Justice Case Party Replace
Juvenile and Corrections System (JCS)
39
Finding a Manual for JCS
Finding the JCS Release Notes
Form Colors Used in JCS that Replace the Old Green Forms 5 & 6
JCS Alert Codes
JCS Audit Reports
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Superior Court Program
26
Adding a new judicial officer in Odyssey
Blake Decision Case Flag/Collection Status - Individual Case
Blake Vacated Unconstitutional (VU) Code
Change Case Type in Odyssey if not in drop-down menu
Consolidating Cases in Odyssey
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JABS
16
JABS Changes Related to Pacific/Algona’s Merger with King County District Court
Protection Order Document Display in JABS (PODS)
New Cross-Court Profile in JIS for Judicial Officers (PODS)
Protection Order Document Sharing (PODS) Audit Options
Civil Protection Order Display in JABS
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Business Intelligence Tool (BIT)
51
2017 BOXI Upgrade to BIT
BIT Accounting Reports - Security
BIT Help Documents
BIT Reading Mode and Design Mode
BIT Report - Obligation Detail
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General
1033
"Access Denied" error message when logging into JCS
"Deferred Revoked" on Referral History for Youth with Active Deferred Disposition Case
"Masking" on Charges Sent to DOL from a Court of Limited Jurisdiction
"Non-Charge / Deferred Disposition" on the Caseload Exception Report
"Non-Charge / Final Count" on the Caseload Exception Report
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General Knowledge
General
31
Attorney Information Available in JIS
Becoming a Guardian ad Litem (GAL)
Court Forms
Court Forms in Other Languages eSource
Document Filing in the Washington State Appellate Courts' Portal
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Freshdesk Agent FAQ's
General
0
Help Desk Software
by Freshdesk